The Wax and Thread Company
36 Church Street, Brighton, BN1 1RL. 01273 730727.

Information


Access

Our salon is wheelchair friendly with adjustable treatment bed.

Bookings

Clients are encouraged to book an appointment to ensure the date and time required. For your first visit please arrived 5 mins prior your appointment to fill out a consultation form.

Cancellation

If you are unable to attend your appointment please let us know on 01273 730727 asap. Clients who repeatedly missed their appointments will be ask to pay upfront.

Children

For the health and safety of our clients and staff, children are not permitted into the treatment rooms. They are welcome to sit and wait in reception area.

Comfort

Please advise your therapist of any specific needs/requirement prior your treatment.

Complaints

In the unlikely event of any complaint, you should raise the issue with management at the time of visit or as soon as possible. We will do our best to address them. Due to the nature of hair removal, problems cannot always be recfitied after the treatment.

Health Conditions

Please inform a member of our team of any illness, injury or health issue that may be relevant to your treatment.

Minor Clients

Minors aged 14 - 17yrs old are permitted to all our treatments with the EXCEPTION of Brazilian and Hollywood waxing.
14-16yrs old will require parental/guardian consent form signed in person at the salon.

Payment

We accept cash and all major credit & debit cards.

Pets

Strictly no pets are allowed in the salon.

Pregnancy

First trimester - no treatments to be performed during this period.
Second & Third trimester - we are happy to treat during this period, bikini and under arm waxing will be done using Hot Wax only.